Reference

Terms and Conditions That Govern Your bt32 Account

Every account opened on bt32 is subject to these terms and conditions — they set out what you can expect from us and what we ask of you…

Applies to all bt32 accountsIndia-specific eligibility rules applyGoverned by applicable local lawUPI, Paytm & PhonePe coveredUpdated terms notified by email
bt32 Terms and Conditions That Govern Your bt32 Account
TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send any question about these terms to our support address at bt32.net.
Live Chat Our chat window on bt32.net connects you to an agent who can explain any…
Help Centre The Help Centre at bt32.net holds the full current version of these terms alongside…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We operate our data and account practices to be consistent with what these terms promise you — here is how each area works in practice.

Account Data Retention

We keep your account data for as long as your account is active and for the period required by applicable Indian law after closure. You can request a summary of what we hold by contacting support through the live chat on bt32.net.

Cookie Policy

Cookies on bt32.net are used for session management, fraud detection, and measuring which sections of the lobby you visit most. You can manage cookie preferences through your browser settings; disabling certain cookies may limit some platform features.

Account Security Practices

Your password is stored as a one-way hash — we cannot read it. Two-step verification is available and we encourage you to enable it. If you suspect unauthorised access, contact us immediately and we will freeze the account while we investigate.

Payment Data Handling

When you pay through UPI, Paytm, or PhonePe, the transaction is processed by the payment provider directly. We record the transaction reference and amount; we do not store your full UPI ID or Paytm credentials on our servers.

Requesting Changes to Your Data

To correct, update, or request deletion of personal data we hold about you, email us from the address linked to your account. We will confirm receipt within two business days and complete the action within the timeframe set by applicable law.

Dispute and Escalation Process

If you disagree with a decision we have made under these terms, raise a formal dispute via live chat or email. We log every dispute with a reference number and aim to provide a written outcome within five business days of receiving your full submission.

Common Questions About These Terms and Conditions

These answers cover the clauses that come up most often — if your question is not here, our support team can walk you through any part of the document.

Yes. Eligibility to use bt32 depends on the laws of your specific state and region in India. Where local law restricts or prohibits participation, those restrictions apply regardless of anything else written in these terms.

We retain account data for the period required by applicable Indian law after closure. You may request a copy of what we hold at any point before or after closure by contacting our support team with your account ID.

We will notify you of material changes by email to the address on your account before the update takes effect. Continued use of the platform after the notified date means you accept the revised terms.

Contact us via live chat or email and ask to log a formal dispute. We assign a reference number immediately and provide a written response within five business days once we have all the details we need from you.

No. Payments through UPI, Paytm, and PhonePe are handled directly by the payment provider. We store only the transaction reference and amount — your full UPI ID and Paytm credentials are never written to our servers.

Email us from the address registered to your account and state clearly what you want corrected or removed. We confirm receipt within two business days and complete the action within the timeframe required by applicable law.

Each person may hold only one account on bt32. Sharing credentials or operating multiple accounts is a breach of these terms and may result in account suspension or closure, along with forfeiture of any pending withdrawals linked to the breach.